Introduction

Smart Trade International respects your privacy. This policy explains what information we collect when you use our website, why we collect it, and how we protect it.

Information We Collect

  • Contact details you provide when registering an account, placing an order or requesting a quotation, such as your name, company, email address, phone number and delivery address.
  • Order, invoice and quotation records associated with your account.
  • Technical and usage information such as pages visited, device type, browser and approximate region, collected to improve the website.

How We Use Your Information

We use your information to process orders and quotations, issue invoices, arrange delivery, provide customer support, and to keep accurate business records as required by law. We do not sell your personal information.

Cookies

We use essential cookies to keep you signed in and to remember the contents of your shopping cart, and analytics cookies to understand how the website is used. You can control cookies through your browser settings.

Data Security

Passwords are stored using one way hashing. Access to customer and business records is restricted by role based permissions and all administrative activity is logged.

Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or request deletion where we are not required to retain it. Contact us using the details on our contact page.

Changes

We may update this policy from time to time. The latest version will always be published on this page.